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ICV Trust Center

Trust begins
with a clear view.

Bring security, privacy, safety, and operations into the same conversation. Understand the deployment and the evidence behind it before you make a commitment.

Transparency first

Practical questions.
Specific answers.

Every industrial environment has its own requirements. The topics below help define a meaningful security and deployment review for your organization.

Security controls and supporting evidence are reviewed for each deployment. Contact ICV for current documentation and scope.

Start a security review
01 / Architecture

Know where your data goes.

Review capture, local storage, synchronization, cloud hosting, and the boundaries between the site and the wider platform.

Review for your deployment
02 / Access

The right people. The right access.

Discuss user roles, operator–contractor boundaries, authentication, access reviews, and offboarding requirements.

Review for your deployment
03 / Protection

Ask for the technical detail.

The existing ICV platform description includes encrypted cloud archives. Request the encryption scope, protocols, key management, and recovery details for your configuration.

Review for your deployment
04 / Retention

Keep what is needed.

Agree recording periods, event retention, deletion procedures, and any case-preservation requirements before deployment.

Review for your deployment
05 / Assurance

Evidence behind the answer.

Review the availability and scope of audit trails, testing, incident response processes, subprocessors, and contractual commitments.

Review for your deployment
06 / Deployment

Validate under real conditions.

Establish camera coverage, environmental suitability, connectivity assumptions, and measurable acceptance criteria for the site.

Review for your deployment
Responsible AI

More context.
Human accountability.

Automatic event detection should help people notice and review relevant activity. It should come with a clear scope, understood limitations, and an agreed response process.

Define the purpose

Identify the safety or operational objective before selecting detections. Review camera placement and the amount of video required for that objective.

Validate the environment

Lighting, dust, weather, occlusion, camera position, and changing work conditions can affect detection. Evaluate performance under representative site conditions, including false alerts and missed events.

Keep people in the decision

Use footage and human review to assess an event. An automated label is an input to judgment, not a determination of fault or a substitute for safety procedures.

Explain the deployment

Discuss notice to affected workers, permitted uses, access, and retention with the relevant teams. Confirm any privacy-enhancing features rather than assuming they are present.

Procurement resources
Can we request a security questionnaire?

Yes. Send your questionnaire and deployment context to contact@industrial.video. The team can establish which answers and supporting materials are available for your configuration.

Does ICV have SOC 2 or ISO 27001 certification?

This website does not claim SOC 2 or ISO 27001 certification. Request current assurance documentation and its scope directly from ICV.

Where will our footage be hosted?

Product hosting location, data flows, and any residency commitments must be confirmed for your service configuration and contract. The marketing website’s S3/CloudFront hosting does not establish the product’s hosting architecture.

How do we report a security concern?

Contact contact@industrial.video with a brief description and a way to reach you. Please do not include credentials, sensitive footage, or personal incident details in the initial email. Ask for an appropriate channel to share technical evidence.

Can we review data processing terms and subprocessors?

Request the current applicable terms and provider list from ICV. Applicable data processing terms, subprocessors, and commitments are established as part of your service agreement.

A clearer picture starts here

Let’s put your operation
in perspective.

Talk to our team